Approving Counts
As an admin, you’re responsible for reviewing and approving inventory counts submitted by users in your congregation.
The Approval Workflow
Section titled “The Approval Workflow”When a user submits a count:
- Pending - Count is submitted and awaiting review
- Admin Review - You review the count for accuracy
- Decision - Approve, reject, or request changes
- Final - Approved counts appear in reports
Reviewing Pending Counts
Section titled “Reviewing Pending Counts”Finding Counts to Review
Section titled “Finding Counts to Review”- Go to the Admin Dashboard or Inventory page
- Filter by status: “Pending”
- Pending counts are highlighted for visibility
What to Review
Section titled “What to Review”For each pending count, check:
| Item | What to Verify |
|---|---|
| Quantity | Does it seem reasonable? |
| Change from last period | Is the difference explainable? |
| Counting method | Was weight or manual used? |
| Submitted by | Who submitted the count? |
| Timestamp | When was it submitted? |
Approving a Count
Section titled “Approving a Count”-
Open the count
Click on a pending count to view details.
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Review the data
Check the quantity, method, and submitter information.
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Approve
If accurate, click “Approve Count.”
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Confirm
The count status changes to “Approved.”
Rejecting or Requesting Changes
Section titled “Rejecting or Requesting Changes”If a count seems incorrect:
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Open the count
Click on the pending count.
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Click “Request Review”
This flags the count for the user.
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Add a note
Explain why the count needs review (e.g., “Quantity seems high, please recount”).
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Submit
The user is notified to review their count.
Editing Counts
Section titled “Editing Counts”Admins can directly edit counts when necessary:
- Open the count details
- Click “Edit Count”
- Enter the corrected quantity
- Add a note explaining the change
- Save changes
Bulk Approval
Section titled “Bulk Approval”For efficient review during busy periods:
- Use filters to show only pending counts
- Review each count quickly
- Approve multiple counts in sequence
- The interface advances to the next pending item automatically
Count Validation Tips
Section titled “Count Validation Tips”Signs of Accurate Counts
Section titled “Signs of Accurate Counts”- Reasonable change from previous period
- Consistent with known activity (campaigns, etc.)
- Counted during regular inventory time
- Matches physical spot-check
Signs to Question
Section titled “Signs to Question”- Drastic change without explanation
- Round numbers that seem estimated
- Very old pending counts
- Inconsistent with usage patterns
Dealing with Discrepancies
Section titled “Dealing with Discrepancies”When counts don’t match expectations:
- Contact the counter - Ask them to verify
- Request recount - Have them count again
- Check location - Ensure all storage areas were included
- Review history - Look at trends over time
End-of-Period Review
Section titled “End-of-Period Review”Before the reporting period ends:
- Review all pending counts
- Approve or resolve all discrepancies
- Ensure all publications are counted
- Generate reports for verification
Audit Trail
Section titled “Audit Trail”PubCounter maintains a record of:
- Who submitted each count
- When counts were approved
- Any edits made by admins
- Notes and explanations
This helps with accountability and troubleshooting.
Best Practices
Section titled “Best Practices”Regular Review Schedule
Section titled “Regular Review Schedule”- Don’t let pending counts accumulate
- Review daily during count periods
- Complete all reviews before period end
Communication
Section titled “Communication”- Provide feedback to counters
- Explain when changes are needed
- Recognize accurate counting
Quality Control
Section titled “Quality Control”- Occasional spot-checks of physical inventory
- Compare reports to actual stock
- Address systematic issues
Next Steps
Section titled “Next Steps”- Configure Kingdom Hall settings
- Set up Discord notifications for count submissions